Privacy Policy

Who We Are

This website is operated by TMV Servicing. We are committed to protecting your personal information and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and store the following personal information:

Information you provide via our quote form, such as your name, email address, phone number, company name, and service details.
Technical information, such as your IP address, browser type, and pages visited, collected via cookies and tracking technologies (including Google Analytics).

How We Use Your Information

We use your personal information to:

Respond to your quote requests or enquiries
Provide you with relevant service information
Improve our website and services through analytics and user behaviour tracking
Maintain internal records and comply with legal obligations

Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, device type, and how you navigate our site. This information is anonymised and used only for statistical purposes. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Who We Share Your Data With

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers (e.g. web hosting, analytics tools) where necessary for running our website or responding to your enquiries. All third parties are bound by confidentiality and data protection agreements.

How We Store and Protect Your Data

Your personal data is stored securely and only accessible to authorised personnel. We implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access the personal data we hold about you Request correction or deletion of your data
Object to or restrict certain types of processing Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. This policy was last updated on 28 May 2025.